Also, only a WhatsApp Business Platform allows you to send approved With the connected customer messaging software, you get advanced sales and service features you can use in WhatsApp, such as intelligent routing to the most appropriate employee, automatic translations and chatbots. Is that it’s scalable and adapts easily to existing company processes. You can get a customer messaging solution from authorized providers ("Business Solution Partners") such as The WhatsApp Business Platform is not an app or software, but an external customer messaging software that connects to your WhatsApp account via an API interface. It’s used by small and large businesses from car dealerships to language schools to brands like Decathlon and Is designed to meet the needs of businesses with professional service teams. Since it can access the connected smartphone’s phone book, numbers are passed on to WhatsApp without consent. That are standard in professional chat support, such as employee routing, forwarding and However, WhatsApp Business Premium isn’t suitable for mid-sized and large companies. WhatsApp Business Premium is worthwhile for your company if you’re happy with the business app's feature range but plan to add more employees and want to keep a better overview of who answers which chats. For example, if you change the opening hours in your WhatsApp Business profile, it will also reflect on the website. The WhatsApp website shows the information you store in the WhatsApp Business App. ), but in the premium version you can choose your own link name, which redirects to your company overview (as long as it’s not already taken). In the basic version, the link to the website is created based on the phone number (the so-called In the premium version, opening hours, address, a link to your website and the WhatsApp catalog are added. In the basic version, the automatically generated "WhatsApp website" for your company consists of a brand name and profile picture. You can also assign chats to specific employees to better organize team collaboration. This means WhatsApp Business Premium subscribers can use a total of 11 devices. The number of linkable devices is increased from four to 10. Currently, these are the two features you get with WhatsApp Business Premium: WhatsApp Business Premium is a subscription model of WhatsApp Business that adds more features to the WhatsApp Business App. WhatsApp Business Premium: Paid version of the WhatsApp Business App ![]() How to quickly and easily get started with WhatsApp Business How much does the WhatsApp Business Platform cost? (+table) ![]() WhatsApp Business Platform - Professional customer messaging for small and large companies WhatsApp Business Premium - Paid version of the WhatsApp Business App How much does the WhatsApp Business App cost? WhatsApp Business App - Free app for small teams This article will give you a brief overview of how to set up WhatsApp Business and what costs you can expect for the WhatsApp Business App and the WhatsApp Business API. But what costs should you expect if you want to offer WhatsApp support? The benefits of WhatsApp for businesses are clear. Whatsapp Business lets companies respond to changing user behavior and be available on a channel their customers Online shopping instead of in-store shopping. But how much does WhatsApp Business cost and is it actually worth it? Are already using WhatsApp in their customer communication.
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